Emotionally hardened; unfeeling and indifferent to the suffering/feelings of others.
Having calluses, or relating to calluses.
compassionate
benignant
indulgent, charming and graceful
elegant and with good taste
kind and warmly courteous
full of grace
magnanimous, without arrogance or complaint, benevolently declining to raise controversy or insist on possible prerogatives.
tactful
Expression of surprise, contempt, outrage, disgust, boredom, or frustration.