customer service vs hospitality

customer service

noun
  • The act of providing services to customers before, during and after a purchase. 

  • A department that provides services to existing customers. 

hospitality

noun
  • The act or service of welcoming, receiving, hosting, or entertaining guests; an appropriate attitude of openness, respect, and generosity toward guests. 

  • The food, drink, and entertainment given to customers by a company or organization or provided to visitors by a private host. 

  • The business of providing catering, lodging and entertainment service; the industry which includes the operation of hotels, restaurants, and similar enterprises. 

How often have the words customer service and hospitality occurred in a corpus of books? (source: Google Ngram Viewer )